Privacy Policy
Effective date: October 26, 2025
This Privacy Policy describes how Lumen Photography, located at 789 Pine Avenue, Sunnyvale, CA 94086, USA (referred to as "we," "us," or "our"), collects, uses, and protects your personal data when you visit our website (lumenphotography.com) or use our services. Lumen Photography is committed to protecting your privacy and ensuring the security of your personal data. We have appointed Amelia Stone as our Data Protection Officer; she can be contacted at [email protected].
1. Data Collection
We collect personal data in the following ways:
- Information You Provide Directly: We collect information you provide when you fill out forms on our website, such as contact forms, booking requests, and newsletter subscriptions. This information may include your name, email address, phone number, postal address, and any other information you choose to provide.
- Automatically Collected Information: When you visit our website, we automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use cookies and similar technologies to collect this information.
- Payment Information: When you book our services and make a payment, we collect payment information such as credit card details or bank account information. This information is processed securely by our payment processors and is not stored on our servers.
- Photography and Media: If you engage our photography services, we will collect photographs, videos, and other media content of you and any subjects as agreed upon in our service agreement.
2. Data Usage
We use your personal data for the following purposes:
- Providing and Improving Services: We use your data to provide you with our photography services, respond to your inquiries, process your bookings, and improve the quality of our services.
- Communication: We use your contact information to communicate with you about your bookings, send you updates about our services, and respond to your questions and requests.
- Marketing: With your consent, we may send you promotional emails about our services, special offers, and upcoming events. You can opt out of receiving these emails at any time by clicking the "unsubscribe" link in the email.
- Website Analytics: We use automatically collected information to analyze website traffic, track user behavior, and improve the functionality and user experience of our website.
- Legal Compliance: We may use your data to comply with applicable laws, regulations, and legal processes.
- Archival Purposes: We may retain photographs and media for archival, promotional, or artistic purposes as described in your service agreement.
3. Data Protection
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
- Encryption: We use encryption to protect sensitive data transmitted over the internet.
- Access Controls: We restrict access to personal data to authorized personnel only.
- Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.
- Secure Payment Processing: We use secure payment processors to handle payment information.
- Physical Security: Our office and studio are secured with physical access controls.
4. Data Sharing
We may share your personal data with the following third parties:
- Service Providers: We share your data with third-party service providers who assist us in providing our services, such as payment processors, email marketing platforms, and website hosting providers. These service providers are contractually obligated to protect your data and use it only for the purposes we specify.
- Legal Authorities: We may disclose your data to legal authorities if required by law or legal process.
- Business Partners: With your consent, we may share your data with business partners who offer products or services that may be of interest to you.
- Other Photographers/Assistants: For large events such as weddings, we may use assistant photographers. They are also under strict confidentiality agreements.
5. Cookies
We use cookies and similar technologies to collect information about your browsing activity on our website. Cookies are small text files that are stored on your device. We use cookies for the following purposes:
- Essential Cookies: These cookies are necessary for the operation of our website and enable you to access certain features, such as logging into your account.
- Analytics Cookies: These cookies allow us to analyze website traffic and track user behavior.
- Marketing Cookies: These cookies are used to personalize your experience and show you relevant advertisements.
You can control cookies through your browser settings. You can choose to block all cookies or to receive a notification each time a cookie is set. However, please note that blocking cookies may affect the functionality of our website.
For more information, please see our Cookies Policy.
6. User Rights
You have the following rights with respect to your personal data:
- Access: You have the right to access the personal data we hold about you.
- Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
- Erasure: You have the right to request that we erase your personal data.
- Restriction of Processing: You have the right to request that we restrict the processing of your personal data.
- Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Objection: You have the right to object to the processing of your personal data.
- Withdrawal of Consent: If you have given us your consent to process your personal data, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us at [email protected].
7. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
Lumen Photography
789 Pine Avenue
Sunnyvale, CA 94086, USA
Phone: (650) 555-0123
Email: [email protected]
This Privacy Policy is subject to change. We will post any updates on our website. Please check back periodically for any changes.